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Privacy Policy

Protecting your data, privacy and personal information is very important to us.

It is vitally important to us that our customers feel secure when using the Services.

Information we may collect

We may collect and process the following data about you:

  • Information that you provide to us.

  • You will be asked to provide us with your information when you:

  • fill in forms on our Website

  • or correspond with us by phone, email or otherwise;

  • register to use our services

  • subscribe to our newsletter,

  • promotional emails or other marketing materials;

  • use the services;

  • report a problem with our services; or

  • complete any surveys we ask you to fill in that we use for research purposes (although you do not have to respond to these if you do not wish to).

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The personal information you will be asked to provide to us for these purposes will include your

  • first name,

  • surname,

  • email address,

  • phone number,

  • delivery address,

  • or further information required to verify your identity.

Analytis

We may use third-party service providers to monitor and analyse the use of our Service.

 

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

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Non-personal information we collect about you With regard to each of your visits to our Website we may automatically collect the following information; however, this information cannot be used to identify you:

  • Device-specific information, such as your hardware model, operating system version, unique device identifiers, and mobile network information;

  • Technical information about your computer, including where available, your IP address, operating system and browser type, for system administration and analytical purposes;

  • Details of your visits to our Website, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs)

Why we collect the Information

  • To provide you with goods and services you have ordered

  • To contact you regarding your order

  • To respond to communications

  • To enter competitions

  • To complete research surveys

  • To inform you of promotions/events etc

During the order process we collect the following

  • Email

  • First Name

  • Surname

  • Address Details

  • Mobile Phone

  • Order Details

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